This is usually a pretty simple solution for them to fix, but there are some things they will need to do on their end that is out of your reach. Please contact our technical support team. Please note the specific verbiage, if it says it is ' not for use on this computer' or you changed the hardware in the computer, then this is a technical issue regarding the hardware. I got a new hard drive/ram stick/CPU or I moved my hard drive to another computer and now my software does not work I tried to license my computer and it says its not for use on THIS computer My computer was damaged/lost/crashed, how can I recover my license to install on a new computer? I tried to license my computer and it says its licensed for use on another computerĬontact our technical or customer support teams we will need disassociate your license from the old computer.

See: Transferring your License to Another Computer / Managing your Flexi License I have a valid Flexi license and I want to install flexi on another computer